877-ALL-MODE/607.347.4164 | CUSTOMER LOGIN

We provide Design, Installation & Maintenance services to a wide variety of public and private enterprises in upstate New York & Northern Pennsylvania.

WHAT WE VALUE

  • HONESTY

    We will interact with others in a truthful and forthright manner.

  • INTEGRITY

    We will strive for moral soundness in all dealings.

  • FAIRNESS

    We will treat co-workers, clients, and vendors fairly and equitably.

  • RESPONSIBILITY

    We will honor our responsibility to our co-workers and clients by maintaining a vision of excellence.

ABOUT THE
COMPANY

A privately-held company founded in 1972, All-Mode Communications, Inc. provides design, installation and maintenance services to enterprises in upstate New York and northern Pennsylvania. We choose manufacturers and other service partners who share our values and belief that quality and honesty are the keys to long-term business success.

  • KEITH SWIMLEY

    KEITH SWIMLEY

    President

    Keith has invested his entire career in central NY small businesses. He joined All-Mode in 1989 and became All-Mode’s President in 2016. His background in electrical engineering and business administration provide a foundation for conducting business with excellence and integrity.

  • TOM MELLBERG

    TOM MELLBERG

    Vice President

    Tom has been with All-Mode Communications for over 40 years. He served as the service manager for 20 years before becoming a partner in ownership. In his spare time, Tom enjoys time with family and hunting in the backwoods of NY and PA.

SALES TEAM

  • BOB TIDDICK

    BOB TIDDICK

    Sales Manager

    Bob Tiddick has been with All-Mode Communications for 28 years. He has served as the manager of the sales department for the past 12 years. Bob has successfully helped lead All-Mode in the transition from an elite level Nortel partner to one of the premier regional Shoretel partners in the nation. Bob has also volunteered his time for 25 years as a competitive travel soccer coach and is an avid golfer and pizza chef.

  • MARK McQUEENEY

    MARK McQUEENEY

    Sales Rep

    Mark McQueeney handles the K-12 markets at All-Mode, has worked in telephony for decades, and enjoys all four seasons of Upstate New York. Outside the office he endeavors at golf, skiing, restoring vintage electronics gear and volunteers at the Marcellus Free Library, where he recently completed his 6th year as President of the Board of Trustees.

  • CRAIG WILLIAMS

    CRAIG WILLIAMS

    Sales Rep

    Craig Williams has been a telecommunications sales professional for over 20 years providing companies of all sizes with solutions for telephony, data networks and more. He is a lifelong resident of Central New York and enjoys sports, reading, and hiking.

  • RON PARSONS

    RON PARSONS

    Sales Rep

    Ron Parsons has been on the All-Mode sales team for 6 years supporting the southern tier of NY State and northeast Pennsylvania. Ron has been involved in the telecommunications industry since the 1980s delivering business technology solutions. Outside of the office, Ron enjoys time with family, outdoor activities, and photography.

  • CHRISTOPHER GUNTHER

    CHRISTOPHER GUNTHER

    Sales Rep

    Christopher Gunther has accumulated over a decade of experience in telecommunications and started as an All-Mode sales executive in the spring of 2013. Chris’ prior experience as a telecommunications engineer enables him to work with our customers as a consultant to develop customized solutions that meet their needs.

  • NICK GUARIGLIA

    NICK GUARIGLIA

    Sales Rep

    Nick Guariglia is a native central New Yorker with over 10 years sales experience. In addition to audio and video production, his favorite past times include golf, basketball, and playing his vintage Gibson Les Paul.

SERVICE TEAM

  • RICK BECK

    RICK BECK

    Service Manager

    Rick served 8 years in the military and has helped provide All-Mode’s technical support for 37 years. He enjoys spending time with his family RVing and kayaking.

  • RENEE TERRY

    RENEE TERRY

    Service Dispatcher

    Renee has been interacting with All Mode’s customers and dispatching our technicians for 9 ½ years. When she’s not answering calls, she enjoys activities with her family.

INSTALLATION TEAM

  • CLAYTON HASKINS

    CLAYTON HASKINS

    Installation Manager

    Clayton has held various positions in the telecom industry for over 36 years and is proficient in system infrastructure design, installation, and project management. “Plan for the best and expect reality to hit” is his daily guide. Family, travel, golf, and recumbent trikes are his leisure distractions.

  • DEB DENMAN

    DEB DENMAN

    Customer Support Rep

    Deb has a strong customer service focus backed by over 30 years in the Telecommunications Industry. Her attention to detail, her fun and informative training sessions, and her ability to answer user’s questions make Deb a valued member of the All-Mode team.

  • ROB MORGAN

    ROB MORGAN

    Customer Support Rep

    Rob has worked as a Client Support Representative with All-Mode for 21 years.  Away from work, he enjoys his family, cool weather, and playing ice hockey.

ADMINISTRATIVE TEAM

  • DEBRA HOLLAND

    DEBRA HOLLAND

    Accounting Payroll & HR

    Debra came to All-Mode in 2015 with 27 years of customer service and 11 years of Accounting/Human Resources experience. She loves to help others and learn new things.

  • JORDAN SMITH

    JORDAN SMITH

    Administrative Assistant

    Jordan graduated Valedictorian from Marathon High School in 2010 and Summa Cum Laude from SUNY Cortland in 2013 where she majored in Business Economics/Financial Management. She has worked at All-Mode since 2012.

  • KIM NEAL

    KIM NEAL

    Administrative Assistant

    Kim has been with All-Mode since 1999 and brings over 30 years of experience. She is the Sr. Administrative Assistant doing whatever it takes with the All-Mode team to help our customers succeed. In her spare time, she enjoys spending time with her family, friends, and her four dogs.

You are awesome!

Thanks for all your expertise (and patience) with our Long Island group and handling the cutover and ShoreTel installation.

Bernie C.
Department Administrator: Educational Technology and Telecommunications

Thank You!

I told our VP and CFO what a great job you and the installation team did.

Glenn H
IT Director

Very Impressed!

I'm so impressed by how relatively smoothly this transition has been! It has been a pleasure working with you!

Barbara D.
IT Manager

Very Successful Migration!

I wanted to recognize your staff for our very successful migration to the ShoreTel VoIP solution and implementation of our ECC call-center solution. All-Mode has been excellent in supporting us and helping us overcome any challenge in order to meet our goals. Overall this has been a really smooth project, especially when considering our starting point. Thank you!

Tim D.
Chief Information Officer, Campus Technology

LOCATION

1725 Dryden Rd
Freeville, NY 13068

CONTACT

877-ALL-MODE
607.347.4164