Our standard terms and conditions outline the details of how All-Mode delivers services, bills, and the legal responsibilities of both parties for our trunking and hosted voice services. These are port of the executed Agreement for all trunking and hosted voice services when a customer signs a Service Order Agreement. [Download]

Our privacy policy describes how All-Mode collects, handles, and uses personal data regarding our customers and users of our website, trunking and voice hosted services. [Download]

The 911 Service Disclaimer is part of the executed Agreement for all trunking and voice hosted services and describes how 911 and E911 services operate, are different for VoIP services from traditional copper voice services, and what the responsibilities of the customer and All-Mode are with regard to 911 and E911 when using All-Mode trunking and voice hosted services. [Download]

Our Acceptable Use Policy defines the standards of acceptable use for All-Mode Voice trunking and voice hosted services. This policy is part of the executed Agreement for all trunking and hosted voice services. [Download]

Our SLA defines the responsibilities of All-Mode in providing trunking and hosted voice services as well as the remedies available to our customers in the event that we are not able to live up to those standards in a specific case. [Download]